011-161800 | info@anatomicsitt.com

Sales conditions

1) WARRANTY

Warranty is valid for one (1) year against manufacturing defects after delivery date. Warranty does not apply to external influences or "abnormal" handling. In case of warranty treatment, the wrong must be returned. Always attach the delivery note. NOTE! Please note that the guarantee regarding sitthermo / clothes is not based on external influences or "in case of abnormal treatment / use" and reasonable assessment will be made on a case-by-case basis if a guarantee can be invoked. Warranty is otherwise valid for one (1) year against manufacturing defects after the delivery date. In case of warranty treatment, the wrong must be returned.

When complaining, do the following:
• Describe the fault as well as the reason as thoroughly as possible. Refer to warranty repair or ev. Guarantee yield.
• In the case of warranty treatment, the wrong must be returned. Always attach the delivery note.
• Make a copy of the invoice and attach it as well.
• Indicate that the product should return to you after repair. Enter the delivery address, contact person and phone number.
• Pack the product well to protect it from bumps etc.
• Do not forget to record the shipping number or the like on your documents in order to track the package if something should happen to it.

2) RETURNS

Misordered or misdelivered goods must be returned within 20 days from the date of delivery. The following rules apply to returned goods:

• Always enclose the delivery note.
• Make a copy of the invoice and attach it as well.
• Enter the reason why you return your goods.
• Pack the product well to protect it from bumps etc
• Do not forget to record the shipping number or the like on your documents so that you can track the package if something should happen to it.

2. a) When returning later than 20 days from the date of delivery, a return deduction of 80% of the invoice value is made.
2. b) When returning later than 60 days from the date of delivery, a return deduction of 60% of the invoice value is made.
2. c) When returning later than 150 days from the date of delivery, a return deduction of 40% of the invoice value is made.
2. d) Later than 360 days from the date of delivery, the goods will not be withdrawn.
2. e) Customized products are not withdrawn.

3) PROFORMA LOAN

Anatomic SITT applies pro forma loans for samples of products according to individual agreement.
3. a) In the case of pro forma ordering, an order form and information about the person in charge is desired.
3. b) Goods tested on pro forma must be Anatomic SITT at the pro forma request date in the same condition as it was delivered.
3. c) After the pro forma leave, invoice is deleted.
3. d) When returning later than 20 days after the pro forma leave day, a return deduction of 80% of the value of the goods is made.
3. e) When returning later than 40 days after the pro forma leave day, a return deduction of 60% of the value of the goods is made.
3. f) No later than 150 days from the pro forma date of delivery, the goods will not be withdrawn.
3. g) If a commodity is considered consumed after the test, the worn part is charged.
3. h) Anatomic SITT pays for shipping to customer, possibly. return shipping is paid by customer.
3. i) Returned goods must always be accompanied by a copy of the delivery note.
3. j) Specially ordered / customized products are not normally borrowed on pro forma.

4) TERMS OF DELIVERY
If no other agreement exists, the terms of delivery Free our warehouse apply.

5) TERMS OF PRICE
All prices listed in Anatomic SITT's price lists are exclusive of VAT. Terms of payment: 30 days net. After the due date, Anatomic SITT owns the right to credit default interest at a discount of +8%. Payment must be made to:

Anatomic SITT AB
Box 6137 / 600 06 NORRKÖPING
Bank giro: 5429-9953
Always specify the sender, customer number and invoice number.